This answer has several very positive aspects:

• The initial response was not to disagree together with the interviewer’s reservation. The interviewee acknowledged the interviewer’s hesitation by saying, ‘I can see your point . . .’ Acknowledging initially then placing your points forward is usually a considerably more powerful strategy than just disagreeing from the outset.

• Devoid of delivering a long-winded dissertation on customer support capabilities, the applicant addressed the interviewer’s reservations by succinctly linking all their present customer support capabilities to the job.
• The interviewee kept speak about operating in an insurance coverage contact centre to an absolute minimum. 
• The interviewee highlighted the effectiveness of their buyer capabilities by mentioning 3 constructive outcomes. 
• And lastly, but incredibly importantly, the applicant told the interviewer that they loved furnishings and would like practically nothing additional than to operate within a furnishings atmosphere. You will discover handful of points in life that employers like hearing greater than prospective personnel saying they like the marketplace.